Culture Shock can be both an exciting and intimidating experience. To better your chances of it being the former, a little preparation will go a long way.

What is Culture Shock?

When talking about relocation, Culture Shock describes understanding, appreciating and adjusting to a host culture. (more…)

Learning just a bit about the culture of the country a call centre is based in is a relatively small undertaking, but the long-reaching effects can be substantial.

Demonstrating respect for a culture (and indeed, a country,) is of utmost importance when building and maintaining a happy and successful call centre team. (more…)

How can I help my children learn a second language when we relocate?

This is a question I am often asked by anxious parents.

Well, there are several things that you can do to facilitate second language acquisition in your children. (more…)

If you have moved abroad for work, or are planning on undertaking some international business projects, you may be required to present or pitch to people from a different culture.

Partaking in presentations to your new, culturally diverse, business associates may be quite daunting as you are bound to encounter cultural differences in communication. (more…)