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Welcome to CultureSmart!Consulting

What we do:
Cross Cultural, Change Management and Diversity Training

CultureSmart!Consulting offers face to face international management skills training, cross cultural training, diversity and change management, international business briefings, language training, cross cultural profiling and a range of publications to businesses and organisations throughout the world.

Please browse these webpages to discover our unique range of seminars, business briefings and publications.

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Latest news

Free seminars

If you're in HR, Management Development, International Assignments, or if you think it would be useful to come and experience what we do, contact us and register for a free, open half day 'HR Professionals Seminar'.

Register for our free seminar!

CultureSmart!Consulting offers a free service, providing you with a Business Briefing from our wide range of countries. Each briefing contains invaluable information on dealing with every aspect of the culture in question in a concise and comprehensive way.

To see an example of the topics featured in our business briefings and to register for free briefings
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Publishing News

Be Smart! Be Culture Smart!
Introducing a light and bright series of pocket sized guides. These convenient books make for quick and easy reading to give a concise look at customs and etiquette.

to download our book catalogue
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CultureSmart!Consulting

The smarter approach to culture!

CACTUS LANGUAGE TRAINING- CultureSmart!Consulting is delighted to announce a new partnership with Cactus Language Training. Together we will offer a new course integrating language and cultural training. Language is an expression of culture and vice versa. We have created a course which reflects the inherent synergy between the two fields and brings them together with coherence and clarity.

Cactus and CultureSmart!Consulting both share common approaches to training - participative, informative, and directly applicable to the world outside the training room. Between us we have many years of experience working on a global platform, delivering programmes to individuals, SMEs and blue-chip corporations. Cactus designs and delivers language training programmes - 1:1, group, in-company, online, full immersion. By combining this with CultureSmart!Consulting's unique experiential training approach to becoming multi-cultural, such a pooling of knowledge, skills and experience offers companies powerful synergies, a challenging and stimulating training experience, and great value programmes.

Find out more in our 'partners' section.

UK TRADE AND INVESTMENT- Due to the success of our previous seminars on working with the BRIC countries, two more seminars have now been added:

Thursday 5th March: Working with Poland
Wednesday 11th March: Working with Spain

For more information or to register, please visit the UK Trade and Investment website: www.uktradeinvest.gov.uk/ukti/london or contact CultureSmart!Consulting.

BUSINESS SCHOOL MODULES -We deliver our accredited Cultural Intelligence (CI) modules to a number of business schools around the world in response to the disappointment of many multi-nationals, to the increasing lack of 'people skills' of many business school graduates. It is important to remember that all of the so-called BRIC economies are relationship-oriented cultures. If we cannot comfortably relate to such cultures, how will we succeed in joint ventures?

Contact us regarding our tailor made modules, and how we can work together to add value to your present business course portfolio.

THE COST OF CULTURAL DIFFERENCE- Robert Diamond, president of Barclays Capital, has found out the hard way that ignoring corporate cultural differences can harm your business. Just eight weeks after the acquisition of Lehman Brothers' US business much of the senior talent has left. Mr. Diamond's famous 'knee-jerk' approach of weeding out non-team players did not sit well with those he wished most to keep: "That approach is a style that is anathema to many of Lehman's senior bankers who Mr. Diamond wants to retain, as well as the European bankers he'd like to attract". Mr. Diamond should have remembered that "M&A and other parts of investment banking tend to be personality and relationship driven (…)" (FT November 3rd 2008)

Another example of how ignoring cultural differences can harm your business:
Responding to the many problems troubling the first Marks & Spencer store on the Chinese mainland, Sir Stuart Rose, executive chairman of Marks & Spencer, admitted that the company 'had misunderstood the local market' when they assumed the Hong Kong sizing will also apply to the mainland. 'Shanghai clothing sizes were based on Hong Kong sizing, but the smaller sizes rapidly sold out'. (FT February 10th 2009). Remember, a little cultural research goes a long way!

Don't ignore your organisation's need for inter-cultural skills in your management training policies.

We look forward to hearing your training needs and enquiries on +44 (0)20 8446 2440 newsletter@culturesmartconsulting.com

Yours,

THE CULTURESMART!CONSULTING Team