Virtual communication across cultures

A one day program dealing with the following:

  • International communication styles:Why are they different?
  • Written and email communication conventions
  • Telephone and face-to-face telecommunication
  • Giving instructions, chasing progress and
    dealing with disagreement at a distance
  • Practice in drafting and dealing with email
    and phone calls
‘Very Enjoyable. well paced… good mixture of lecture and exercises.’

B&Q Living & Working in China